Holli's IT Blog For Non-IT People
IT Information you need for your business written for the non-technical, by the non-technical... me!
Best Ohio IT Companies for Support and Cybersecurity
Ohio businesses used to buy IT support from one company and cybersecurity from...
Best Ohio MSPs for Microsoft 365 and Backup Support
For most Ohio businesses, Microsoft 365 is where work happens: email, Teams,...
Managed IT Provider Red Flags for SMBs
Most managed IT relationships that go bad showed warning signs early. A vague...
How to Audit an MSP Before You Sign in 2026
Every managed IT provider says they are proactive, secure, and responsive. The...
The Complete Guide to MSP SLAs for SMBs
A managed IT contract is only as good as its service level agreement. The SLA...
How Managed IT Services Replace Internal IT for SMBs
Many small businesses reach the same crossroads: the office manager who "knows...
Managed IT vs Break-Fix for SMB Risk Management
Break-fix IT feels cheaper because you only pay when something breaks. Managed...
Managed IT Pricing Models for Columbus Businesses
Two managed IT quotes can look completely different and still cover the same...
7 Best Managed IT Providers for SMB Cost Control
A lot of business owners assume that managed IT is just another line item that...
About me...
I've been with Cloud Cover for over 6 years and one of the only non-technical people on the team. That gives me a unique perspective when working with clients. I understand their frustrations when IT doesn't work for them. I can speak the language of IT to others that might not be so technically savvy. Like you, I want to successfully run a business. I truly believe in the importance and impact that small business leaders have in our community and I love working with them every day. That is why I write this blog. I am passionate about helping your businesses run smoothly and keeping it safe. Your team's success is my success.