Managed IT Services and Cybersecurity as a Service For Your Central Ohio Business

We are a Managed Service Provider located in Columbus, Ohio. We provide complete IT support and fully managed IT solutions to solve all of your Ohio based business's technology needs for less than the salary of an on staff IT employee. We are local, trusted and responsive.

Onboarding Process

Simple and easy.

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Cyber Security

Securing your environment and data from servers to Office 365 to the endpoint.

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Project Services

Experienced teams of engineers.  Complex projects.  Consistent execution.

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Proud to be local. Areas we serve in Ohio:

Columbus Metro area including

Pickerington

Pickerington

Worthington

Worthington

Dublin

Dublin

Westerville

Westerville

Gahanna

Gahanna

downtown

Downtown

Grove-city

Grove City

Hilliard

Hilliard

Columbus Metro area including
Lancaster

Lancaster

Newark

Newark

Zanesville

Zanesville

Athens

Athens

Mansfield

Mansfield

Marion

Marion

Delaware

Delaware

Celina

Celina

Coldwater

Coldwater

St. Marys

St. Mary's

Onboarding Process

Simple and easy.

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VoIP Phones

Feature rich at a easonable price

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Disaster Recovery

We'll get you up and running.

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What we can do for you
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    Mitigate the risks of disruption and minimize downtime- from security threats, system issues, human errors and disasters

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    Ensure your team has the right systems, working properly, when they need them

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    Help you manage your IT costs…better

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    Align your IT systems with your business plans to improve productivity and performance

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Managed IT Services

Our managed services include:

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    Multi-factor authentication

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    Endpoint detection and response software

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    Advanced Persistent Threat detection

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    Content Filtering

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    Advanced spam and phishing protection

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    Disk Encryption

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    Office 365 Management

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    Security Awareness Training

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    Dark web monitoring

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    Onsite and offsite backups

We provide IT support and management to solve all of your small business's technology needs for less than the salary of an on staff IT employee. Our combination of business and information technology experience creates a unique approach that allows Cloud Cover to both understand the economics of your business and help you achieve your goals.
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Projects

Our managed services offerings can help you:

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    Meet compliance requirements for NCUA, FFIEC, NIST 800, FDIC and more

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    Achieve CIS standards for Office 365 

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    Understand your cybersecurity profile and risks

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    Budget effectivly

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    Create long term plans for your IT environment

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    Increase employee productivity

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    Make business decisions 

Cloud Cover can help with your IT projects whether it's securing your Office 365 environment, opening a new location, upgrading a server or working with a third part vendor.  Our team has worked on projects from securing federally regulated institutions to providing automation support for upgrading 14,000 workstations spread across 800 locations.

Cybersecurity

Cloud Cover offers a complete cyber security program including training, education, vulnerability scanning and phishing.  We'll help your business develop a cyber security strategy based on frameworks from CIS and NIST.

Check out our guide to cyber security for small business

Onboarding Process

The onboarding process is surprisingly quick and easy from your perspective.  It should take only a few hours of your time spread across several meetings.   Apart from initial meetings to help us understand your operations and expectations, most of the work is technical and we'll take care of it.

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Discovery

We will review your systems and sit down to better understand your business.

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Planning and Expectations

Based on your needs and our discovery we'll make a plan and set deadlines and expectations.

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Communications

Changes are communicated to your team.

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Remediation

We'll work to fix any current issues.

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Technical Onboarding

We'll roll out our security stack and tools.

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Follow-up

To make sure we addressed your initial concerns.  We'll also provide a draft plan for the next year and a hardware budget.

Managed VoIP Service

VoIP (Voice over Internet Protocol) phone systems save you money versus traditional phone systems.  They offer scalability, mobility and advanced features like voicemail to email.  Let us manage your phones for you.  These are just some of the features our VoIP phones offer:

Detailed call accounting

Off Premise Extensions

Softphone Availability

Music on hold

Call Conferencing

Multiple Auto Attendants

Voicemail to email

Holiday schedules

Call Find Me/Follow Me

Easy administration

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Redundancy

Backup and Disaster Recovery

From tax records to client information, your data is essential in running your business. When it’s lost because of an unanticipated natural disaster or even worse, it is stolen, you need to make sure you can recover that data so your business can continue to thrive and grow without losing clients.  Our standardized backup architecture includes one on-site copy and off-site copies to multiple cloud providers.