Managed IT Services and Cybersecurity as a Service For Your Central Ohio Business
We are a Managed Service Provider located in Columbus, Ohio. We provide complete IT support and fully managed IT solutions to solve all of your Ohio based business's technology needs for less than the salary of an on staff IT employee. We are local, trusted and responsive.
Onboarding Process
Simple and easy.
Cyber Security
Securing your environment and data from servers to Office 365 to the endpoint.
Project Services
Experienced teams of engineers. Complex projects. Consistent execution.
Proud to be local. Areas we serve in Ohio:
Columbus Metro area including
Pickerington
Worthington
Dublin
Westerville
Gahanna
Downtown
Grove City
Hilliard
Columbus Metro area including
Lancaster
Newark
Zanesville
Athens
Mansfield
Marion
Delaware
Celina
Coldwater
St. Mary's
Onboarding Process
Simple and easy.
VoIP Phones
Feature rich at a easonable price
Disaster Recovery
We'll get you up and running.
What we can do for you
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Mitigate the risks of disruption and minimize downtime- from security threats, system issues, human errors and disasters
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Ensure your team has the right systems, working properly, when they need them
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Help you manage your IT costs…better
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Align your IT systems with your business plans to improve productivity and performance
Managed IT Services
Our managed services include:
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Multi-factor authentication
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Endpoint detection and response software
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Advanced Persistent Threat detection
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Content Filtering
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Advanced spam and phishing protection
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Disk Encryption
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Office 365 Management
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Security Awareness Training
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Dark web monitoring
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Onsite and offsite backups
We provide IT support and management to solve all of your small business's technology needs for less than the salary of an on staff IT employee. Our combination of business and information technology experience creates a unique approach that allows Cloud Cover to both understand the economics of your business and help you achieve your goals.
Projects
Our managed services offerings can help you:
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Meet compliance requirements for NCUA, FFIEC, NIST 800, FDIC and more
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Achieve CIS standards for Office 365
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Understand your cybersecurity profile and risks
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Budget effectivly
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Create long term plans for your IT environment
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Increase employee productivity
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Make business decisions
Cloud Cover can help with your IT projects whether it's securing your Office 365 environment, opening a new location, upgrading a server or working with a third part vendor. Our team has worked on projects from securing federally regulated institutions to providing automation support for upgrading 14,000 workstations spread across 800 locations.
Cybersecurity
Cloud Cover offers a complete cyber security program including training, education, vulnerability scanning and phishing. We'll help your business develop a cyber security strategy based on frameworks from CIS and NIST.
Check out our guide to cyber security for small business
Onboarding Process
The onboarding process is surprisingly quick and easy from your perspective. It should take only a few hours of your time spread across several meetings. Apart from initial meetings to help us understand your operations and expectations, most of the work is technical and we'll take care of it.
Discovery
We will review your systems and sit down to better understand your business.
Planning and Expectations
Based on your needs and our discovery we'll make a plan and set deadlines and expectations.
Communications
Changes are communicated to your team.
Remediation
We'll work to fix any current issues.
Technical Onboarding
We'll roll out our security stack and tools.
Follow-up
To make sure we addressed your initial concerns. We'll also provide a draft plan for the next year and a hardware budget.
Managed VoIP Service
Detailed call accounting |
Off Premise Extensions |
Softphone Availability |
Music on hold |
---|---|---|---|
Call Conferencing |
Multiple Auto Attendants |
Voicemail to email |
Holiday schedules |
Call Find Me/Follow Me |
Easy administration |
Side cars |
Redundancy |