Fully Managed IT Services For Your Ohio Business

We are a Managed Service Provider located in Columbus, Ohio. We provide complete IT support and fully managed IT solutions to solve all of your Ohio based business's technology needs for a predictable, monthly fee. We are local, trusted and responsive. We are ready to be your IT partner.

It all starts with a conversation

Ready to start the discussion about how we could partner with your team to support your IT needs? 
What we can do for you
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    Mitigate the risks of disruption and minimize downtime- from security threats, system issues, human errors and disasters

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    Ensure your team has the right systems, working properly, when they need them

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    Help you manage your IT costs…better

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    Align your IT systems with your business plans to improve productivity and performance

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Managed IT Services

Our managed services include:

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    Multi-factor authentication

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    Endpoint detection and response software

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    Advanced Persistent Threat detection

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    Content Filtering

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    Advanced spam and phishing protection

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    Disk Encryption

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    Office 365 Management

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    Security Awareness Training

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    Dark web monitoring

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    Onsite and offsite backups

Onboarding Process

The onboarding process is surprisingly quick and easy from your perspective.  It should take only a few hours of your time spread across several meetings.   Apart from initial meetings to help us understand your operations and expectations, most of the work is technical and we'll take care of it.

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Discovery

We will review your systems and sit down to better understand your business.

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Planning and Expectations

Based on your needs and our discovery we'll make a plan and set deadlines and expectations.

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Communications

Changes are communicated to your team.

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Remediation

We'll work to fix any current issues.

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Technical Onboarding

We'll roll out our security stack and tools.

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Follow-up

To make sure we addressed your initial concerns.  We'll also provide a draft plan for the next year and a hardware budget.

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Projects

Our managed services offerings can help you:

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    Meet compliance requirements for NCUA, FFIEC, NIST 800, FDIC and more

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    Achieve CIS standards for Office 365 

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    Understand your cybersecurity profile and risks

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    Budget effectivly

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    Create long term plans for your IT environment

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    Increase employee productivity

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    Make business decisions 

Cloud Cover can help with your IT projects whether it's securing your Office 365 environment, opening a new location, upgrading a server or working with a third part vendor.  Our team has worked on projects from securing federally regulated institutions to providing automation support for upgrading 14,000 workstations spread across 800 locations.

Cybersecurity

Cloud Cover offers a complete cyber security program including training, education, vulnerability scanning and phishing.  We'll help your business develop a cyber security strategy based on frameworks from CIS and NIST.

Check out our guide to cyber security for small business

Backup and Disaster Recovery

From tax records to client information, your data is essential in running your business. When it’s lost because of an unanticipated natural disaster or even worse, it is stolen, you need to make sure you can recover that data so your business can continue to thrive and grow without losing clients.  Our standardized backup architecture includes one on-site copy and off-site copies to multiple cloud providers.

Co- Managed IT Services

Companies use co-managed IT services to provide support they don't have the time or resources to engineer. IT co-management is an opportunity to create a partnership to supplement, enhance and support your existing IT team. We'll meet with you and your IT team to find a plan and relationship that works well with your team and future technology goals. We want to know what you need and what you have covered. What are the things your IT team wants to stop doing, what are the things they need more help with? Are there projects ahead that need planned out? Would your team benefit by using our tools? Our ticketing system, our backups, our deployment,  security and automation tools? You tell us how we would best fit in with your organization. 

Managed VoIP Service

VoIP (Voice over Internet Protocol) phone systems save you money versus traditional phone systems.  They offer scalability, mobility and advanced features like voicemail to email.  Let us manage your phones for you.  These are just some of the features our VoIP phones offer:

Detailed call accounting

Off Premise Extensions

Softphone Availability

Music on hold

Call Conferencing

Multiple Auto Attendants

Voicemail to email

Holiday schedules

Call Find Me/Follow Me

Easy administration

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Proud to be local. Areas we serve in Ohio:

Columbus Metro area including

Pickerington

Pickerington

Worthington

Worthington

Dublin

Dublin

Westerville

Westerville

Gahanna

Gahanna

downtown

Downtown

Grove-city

Grove City

Hilliard

Hilliard

Lancaster

Lancaster

Newark

Newark

Zanesville

Zanesville

Athens

Athens

Mansfield

Mansfield

Marion

Marion

Delaware

Delaware

Celina

Celina

Coldwater

Coldwater

St. Marys

St. Mary's

Here's why we're best

We make lives better and help people succeed by making IT problems go away.
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Brent Kenreich

CEO & Founder

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Holli Houseworth Langford

Director of Operations

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Emily Jones

Service Desk Coordinator

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Josh Creamer

On Site IT Support Specialist

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Michael Marais

Technical Support Specialist
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Gerald Griessel

Technical Project Support Specialist