Co-Managed IT Services for Central Ohio Businesses

"Partnering with Cloud Cover LLC has been a tremendous benefit for our business. Their dedication to excellence and unwavering commitment to our success have truly set them apart. From streamlining our IT infrastructure to providing support, their team has consistently met our expectations. With their expertise we have experienced improved efficiency, enhanced security, and seamless scalability, allowing us to focus on what truly matters - growing our business. I can confidently say that Cloud Cover LLC is not just a vendor, but a trusted partner in our journey towards success." ~IT Director, Commercial Real Estate Agency, Westerville, Ohio

How does a company use co-managed services?

Companies use co-managed IT services to provide support they don't have the time or resources to engineer. IT co-management is an opportunity to create a partnership to supplement, enhance and support your existing IT team. We'll meet with you and your IT team to find a plan and relationship that works well with your team and future technology goals. We want to know what you need and what you have covered. What are the things your IT team wants to stop doing, what are the things they need more help with? Are there projects ahead that need planned out? Would your team benefit by using our tools? Our ticketing system, our backups, our deployment, security and automation tools? You tell us how we would best fit in with your organization.

Examples of Automation

One of the many ways companies use co-managed IT is to provide services they don't have the time or expertise to engineer. Managed Service Providers rely on economies of scale and invest heavily in automation. We've done extensive work in the following areas:

User account management. Saves 10-15 minutes per account
Software packaging and deployment. Saves 30-240 minutes per PC.
Office 365 Stale Account Management. Saves on licensing costs.

Engineering automation building designing

Project support

Co-managed project support makes sense when internal IT doesn't have the time. It also makes sense for projects that don't come up frequently. With a limited number of servers and systems, in-house IT teams often upgrade servers only once every few years. Because MSPs support multiple clients, the average MSP engineer might work on multiple server replacements in a month.

Co-managed IT overflow support

Do you get nervous every time your full-time IT person leaves for vacation? Your business can benefit from co-managed IT services in this instance by allowing our team to supplement your IT team when you need us.

Shared tools

Cloud Cover has invested hundreds of thousands of dollars and many thousands of hours in it's tools. We provide our co-managed clients with access to tools they would not have the time or budget to develop on their own. These tools help provide enhanced security, improved productivity and visibility into a company's systems.