Managed IT Services For Ohio Businesses
Fully managed enterprise level IT support for the same fee every month
We Eliminate Downtime with 24/7 Network Monitoring
Experience minimized downtime, improved productivity and enjoy peace of mind knowing that your environment is being proactively monitored 24/7 to ensure we take action before a problem interrupts your business continuity.
Improve Technical Support and Reduce IT Costs
Our all-inclusive IT support services deliver best-in-class technology response and resolution time to your entire organization. Best of all, you’ll be able to confidently budget for your IT support costs every month and eliminate uncontrollable variances.
Unlimited Remote Helpdesk and Onsite Technical Support
Vendor Management
Regular Strategic Business Technology Reviews
Managed Cybersecurity
Allow Technology to Drive Business Growth
When the proper technology solutions are scoped, implemented, and effectively supported, they can accelerate your growth. However, when the opposite is the case, efficiencies and productivity erode and unexpected business interruptions disrupt the achievement of your business goals and vision.
Why settle for an IT provider or an environment that doesn't support your growth?
Our clients experience increased innovation and business productivity because they never have to think about technology - it simply works for them in the background to support their daily operating needs. With our help, this can become your new reality.
Pain Points Solved
- Reduce Technology Support Costs
Reduce, control and budget for technology support with our flat-fee Managed IT Services. - Eliminate Technical Challenges
Solve technical bottlenecks hampering productivity once and for all. - Shift the Burden of Vendor Management
Allow us to manage your infrastructure Vendors, freeing you and your staff’s time. - Focus on Technology Strategy, Not Support
Become more technology strategic, now that we’ve taken a proactive approach to technology.
All of your business's IT support for one predictable monthly fee.
Implementation Steps
STEP ONE: PROVISIONING
Provisioning your environment to receive services and our systems to support service delivery
STEP TWO: STAFF TRAINING
Training your staff on how to request support and our technical specialists on your environment, staff and SLA
STEP THREE: GO-LIVE
Establishing a go-live date that signals the time when our service delivery response time is governed by your SLA
STEP FOUR: REGULAR REVIEWS
Strategic technology business reviews will be scheduled according to your business growth needs, and are typically held once per quarter
Now What?
Simple, We are your IT partner.
We deliver continuous monitoring for; and alerting and escalation of, any events that could cause a business interruption or degradation of technology performance. We perform scheduled patching and updating of devices, systems, and software applications to increase security and reduce downtime.
We also provide unlimited remote helpdesk and onsite technical support to your staff. And we manage your other infrastructure vendors to boot - a service request to us for any technology that is maintained by another vendor is all it takes.
Finally, we conduct regular strategic business technology reviews to maintain an effective technology roadmap that supports your future business growth.
Want to know how we can help your business grow, cut IT costs and reduce downtime, schedule a call with us.
Managed Services FAQs
For even more FAQs about managed services check out our blog post:
cloud-cover.me/hollis-blog/faqs-managed-service-providers-and-benefits
How are Managed Services priced?
Most of our clients are on a managed service plan which includes all of the standard services and support you would expect. They pay a fixed monthly fee based on the number of employees and devices and pricing depends on the variables discussed above. Projects are usually out of scope and are priced out and discussed and quoted before hand so clients know what to expect.
Can your business benefit from Managed Services?
We provide managed services to businesses in Columbus and surrounding areas in Ohio of from almost every industry and size. Businesses lacking in-house IT capabilities or those needing to free up their in-house IT team to focus on more strategic initiatives can greatly benefit by partnering with our team for their IT support needs.
How can an MSP help my business grow?
Our IT support services provide more benefits than just cost savings. Partnering with an MSP like Cloud Cover, provides your business with expertise and access to the latest technologies, increased security, and reduced downtime. It also allows you to focus on your core business activities while leaving the technicalities to us.
Pickerington
Worthington
Dublin
Westerville
Gahanna
Downtown
Grove City
Hilliard
Lancaster
Newark
Zanesville
Athens
Mansfield
Marion
Delaware
Celina
Coldwater
St. Mary's
Read What Our Current Clients Have to Say About Us!
"It is with great confidence that I’m writing this letter to recommend the services of Cloud Cover. Our company has been working with Cloud Cover since it first started in 2012. We had worked previously with Cloud Cover CEO Brent Kenreich and knew once he started this venture that we were going to be on board. Cloud Cover has shown great dedication to our company. They are responsive to our daily IT challenges, and make sure to follow up quickly. Cloud Cover also works hard to keep us safe by staying up to date on all security measures and making sure our team learns and knows about those dangers. Along with that, they work closely with us to make sure we are managing our equipment properly and help us to strategize for our future needs. I can’t say enough about Cloud Cover and their team. They have become an essential part of our company. They are part of our family."