Ohio Managed IT for Microsoft 365 and Backups

One predictable monthly fee from Cloud Cover covers Microsoft 365 administration, backup monitoring, and a responsive help desk your team can call when something goes wrong.

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Most small businesses don't need a pile of different IT vendors. They need someone to keep Microsoft 365 running smoothly, make sure backups are working, and answer when an employee is stuck. When those pieces are split across providers, or left to whoever has time, things slip.

Cloud Cover's flat-fee managed IT brings all three together in one predictable service. We've supported businesses in Columbus and across Ohio from Worthington since 2012, and we know owners want IT that is simple to understand and simple to budget.

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One Plan, One Predictable Monthly Fee

With Cloud Cover's flat-fee managed IT, you aren't billed by the hour every time someone needs help. Microsoft 365 administration, backup monitoring, and help desk support are covered by one predictable monthly fee.

That makes IT easier to budget, and it removes the hesitation employees feel about asking for help. If something is broken or confusing, they reach out, and we take care of it.

Larger projects are quoted up front, so you know what to expect before any work begins.

Microsoft 365 Administration, Handled

Microsoft 365 needs regular care: adding new employees, removing people who leave, managing licenses, and keeping settings secure. Cloud Cover handles that administration for you as part of your plan.

User setup and removal
License audits so you don't pay for unused accounts
Security hardening and MFA enforcement
Microsoft 365 backup

Wondering whether your licenses are right? Request a free Microsoft licensing review.

How the Cloud Cover Managed IT Plan Works

Getting predictable IT in place takes a few simple steps.

Check pricing. Use our instant pricing calculator to see your flat monthly fee estimate, no sales call required.
Talk it through. Schedule an appointment to confirm what your business needs.
Onboard. We document your setup, take over Microsoft 365 administration, and put backup monitoring in place.
Call the help desk. Your team contacts Cloud Cover whenever they need help, with no hourly bill for everyday support.
Review together. vCIO strategic reviews keep your plan aligned with your business as it grows.

Backup Monitoring and Restore Testing

A backup that quietly stopped working months ago is worse than no backup, because you think you're protected. Cloud Cover monitors your backups, so problems get noticed and fixed.

We also run restore tests as part of our backup and disaster recovery service. That way, when a file is deleted, a computer fails, or ransomware strikes, you know your data can come back.

Learn more about our data backup and recovery services.

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Help desk support for your staff
Microsoft 365 user administration
Microsoft 365 license audits
Microsoft 365 backup
Backup monitoring and restore testing
Monitoring and patching for computers and servers
Layered cybersecurity
Vendor coordination and vCIO strategic reviews

A Help Desk Your Team Will Actually Use

When employees hit a problem, they contact Cloud Cover's help desk and reach a team that knows your setup. Because support is covered by your flat fee, nobody has to wonder whether a question is worth the cost.

On-Site Help When You Need It

Some issues need hands-on work. Cloud Cover offers same-day on-site support in the Columbus metro.

Monitoring and Patching

We keep watch over your computers and servers and keep them updated, which helps prevent many of the problems that lead to help desk calls in the first place.

Vendor Coordination

Internet provider, printer company, or business software vendor? We work with them for you, so you aren't stuck on hold.

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Why Ohio SMBs Choose Cloud Cover for Predictable IT

Cloud Cover has served businesses in Columbus and across Ohio since 2012 from our home base in Worthington.

Flat-fee pricing. One predictable monthly cost, with an online instant pricing calculator.
Fewer vendors. Microsoft 365, backups, and help desk support from one team.
Tested backups. Monitoring plus restore testing, not a set-it-and-forget-it backup.
Local support. Same-day on-site help in the Columbus metro.
Security included. Layered protection including MFA, phish testing, and zero-trust tools such as Huntress and ThreatLocker.

Read What Our Current Clients Have to Say About Us!

We love our clients and are proud to share their feedback. Want to hear more? Check out our Review page!

"It is with great confidence that I’m writing this letter to recommend the services of Cloud Cover. Our company has been working with Cloud Cover since it first started in 2012. We had worked previously with Cloud Cover CEO Brent Kenreich and knew once he started this venture that we were going to be on board. Cloud Cover has shown great dedication to our company. They are responsive to our daily IT challenges, and make sure to follow up quickly. Cloud Cover also works hard to keep us safe by staying up to date on all security measures and making sure our team learns and knows about those dangers. Along with that, they work closely with us to make sure we are managing our equipment properly and help us to strategize for our future needs. I can’t say enough about Cloud Cover and their team. They have become an essential part of our company. They are part of our family."

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Sara L.

Sales Manager, Global Manufacturing Company

“Cloud Cover was able to assist us with a last minute situation and the individual arrived on time and took care of our needs immediately. Not only was the service great but they followed up with an email documenting everything they had done as well as providing recommendations on how to better secure our network.”

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Michael L.

MD & Business Owner

"Brent brought a wide variety of skills to our environment. He engineered and implemented aspects of our websites, managed developers, migrated our email system, troubleshot our wide area network and helped develop internal support procedures. He has a refreshingly deep understanding of how technology impacts business, along with a keen ability to clearly relate key information in a way that allowed our management team to make informed decisions pertaining to our IT infrastructure."

Christy O.

CFO

"When my business was hit with suspected ransomware, I contacted Cloud Cover in a total panic. Within 20 minutes, Zach showed up, took a look at my system and was able to get us back and running within the hour after his arrival. I did not lose anything. After that, we let them make several recommendations of how to be better prepared and to avoid being hacked. Thanks to Cloud Cover team for the great service and recommendations!"

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Anna S.

Practice Manager

“Cloud Cover is our IT support team and their service is top-notch. They consistently deliver prompt service and solutions, which helps us sustain business productivity. Their team is professional, courteous and willing to go the extra mile to support our needs. We highly recommend them to anyone looking for an IT provider.”