Microsoft 365 holds your email, documents, calendars, and Teams chats. For most small businesses, it's the center of daily work, which also makes it a common target for attackers. Settings that were never reviewed can leave gaps, and busy owners rarely have time to check them.

Cloud Cover's managed Microsoft 365 service closes those gaps. From our office in Worthington, Ohio, we harden your security settings, validate your Microsoft 365 backups, and handle day-to-day administration, so your team can work without worrying about the platform underneath.

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Why Microsoft 365 Needs Active Management

Microsoft keeps the service running, but your business is responsible for how it's set up and who has access. That includes sign-in security, sharing settings, user accounts, and protecting your data.

Without someone watching, small issues add up: former employees who still have accounts, staff without multi-factor authentication, licenses no one uses, and no tested way to recover deleted email or files.

Managed Microsoft 365 puts a dedicated, local team in charge of those details, so nothing important falls through the cracks.

Who It's For

Cloud Cover's managed Microsoft 365 service is a good fit for:

  • Ohio SMBs that use Microsoft 365 for email, files, and Teams
  • Businesses without a dedicated IT person to manage Microsoft 365
  • Owners who aren't sure MFA is turned on for everyone
  • Companies that assume Microsoft backs up their data for them
  • Healthcare and retail businesses with HIPAA or PCI requirements

If you can't say for certain who has access to your Microsoft 365 account, this service is for you.

Microsoft 365 Security Hardening

We review your Microsoft 365 configuration and tighten the settings that matter most for a small business.

  • Enforce multi-factor authentication (MFA) for every user
  • Remove or disable accounts for people who have left
  • Review admin access so only the right people have it
  • Tighten security settings across your Microsoft 365 tenant
  • Add endpoint protection, phish testing and training, and dark web scanning as part of layered security

Learn more about our cybersecurity services for Ohio businesses.

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How Cloud Cover Manages Microsoft 365

We follow a simple process to secure your Microsoft 365 and keep it that way.

  1. Review. Start with a free Microsoft licensing review or a conversation about your current setup.
  2. Harden. We enforce MFA, clean up old accounts, and tighten security settings.
  3. Back up and validate. We set up Microsoft 365 backup and test restores, so you know recovery works.
  4. Manage day to day. New hires, departures, mailbox changes, and license updates are handled by our team.
  5. Review regularly. License audits and vCIO strategic reviews keep your setup secure and cost-effective over time.

Microsoft 365 Backup Validation

Many businesses assume Microsoft keeps a full backup of their data. Microsoft 365 is designed to keep the service available, but it isn't a substitute for your own backup. If someone deletes the wrong folder or ransomware encrypts your files, you need a separate copy you can restore.

Cloud Cover provides Microsoft 365 backup and monitors it. We also run restore tests, so you have proof that email and files can actually be recovered, not just a report that says backups exist.

Microsoft 365 backup is one part of our broader backup and disaster recovery services.

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What's Included in Managed Microsoft 365 From Cloud Cover

Our managed Microsoft 365 service covers:

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    Security hardening of your Microsoft 365 tenant

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    MFA enforcement for all users

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    User administration for new hires and departures

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    License audits to cut waste

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    Microsoft 365 backup with restore testing

Day-to-Day Microsoft 365 Administration

New employee starting Monday? Someone leaving the company? Need a shared mailbox or a Teams change? Cloud Cover handles everyday Microsoft 365 administration, so changes are made correctly and securely without pulling you away from your work.

License Audits

Microsoft 365 licensing can be confusing. We audit your licenses to find accounts you're paying for but not using, and to make sure each person has the plan they actually need.

Layered Protection Beyond Microsoft 365

Your Microsoft 365 account is only as safe as the devices people use to sign in. Cloud Cover adds endpoint protection and zero-trust tools such as Huntress and ThreatLocker, so security covers both the cloud and the computers your staff use every day.

 

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Why Ohio SMBs Trust Cloud Cover With Microsoft 365

Cloud Cover is a local Ohio managed IT provider, based in Worthington since 2012. We manage Microsoft 365 as part of a complete security approach, not as a one-time setup.

  • Local team. Same-day on-site support in the Columbus metro when you need hands-on help.
  • Security focus. MFA enforcement, phish testing, dark web scanning, and zero-trust tools such as Huntress and ThreatLocker.
  • Proof, not promises. Restore testing shows your Microsoft 365 backups work.
  • Cost control. License audits help you pay only for what you use.
  • Clear pricing. A flat monthly fee and an online instant pricing calculator.

Start With a Free Microsoft Licensing Review

Not sure what you're paying for, or whether your Microsoft 365 setup is as secure as it should be? Cloud Cover offers a free Microsoft licensing review. We'll look at your current licenses and walk you through what you have, what you may not need, and what makes sense for your business.

Get Your Microsoft 365 Under Control

Microsoft 365 management is part of Cloud Cover's flat-fee managed IT. See what it would cost for your business with our instant pricing calculator, no sales call required.

Prefer to talk first? Schedule an appointment, and we'll review your Microsoft 365 setup, your security concerns, and your backup situation.

Want Microsoft 365 hardened, backed up, and managed by a local Ohio team? Schedule a call with Cloud Cover.

Not sure your Microsoft 365 licenses and settings are right?

Read What Our Current Clients Have to Say About Us!

We love our clients and are proud to share their feedback. Want to hear more? Check out our Review page!
testimonials

"It is with great confidence that I’m writing this letter to recommend the services of Cloud Cover. Our company has been working with Cloud Cover since it first started in 2012. We had worked previously with Cloud Cover CEO Brent Kenreich and knew once he started this venture that we were going to be on board. Cloud Cover has shown great dedication to our company. They are responsive to our daily IT challenges, and make sure to follow up quickly. Cloud Cover also works hard to keep us safe by staying up to date on all security measures and making sure our team learns and knows about those dangers. Along with that, they work closely with us to make sure we are managing our equipment properly and help us to strategize for our future needs. I can’t say enough about Cloud Cover and their team. They have become an essential part of our company. They are part of our family."

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Sara L.
Sales Manager, Global Manufacturing Company
testimonials
“Cloud Cover was able to assist us with a last minute situation and the individual arrived on time and took care of our needs immediately. Not only was the service great but they followed up with an email documenting everything they had done as well as providing recommendations on how to better secure our network.”
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Michael L.
MD & Business Owner
testimonials
"Brent brought a wide variety of skills to our environment. He engineered and implemented aspects of our websites, managed developers, migrated our email system, troubleshot our wide area network and helped develop internal support procedures. He has a refreshingly deep understanding of how technology impacts business, along with a keen ability to clearly relate key information in a way that allowed our management team to make informed decisions pertaining to our IT infrastructure."
Businesswoman
Christy O.
CFO
testimonials
"When my business was hit with suspected ransomware, I contacted Cloud Cover in a total panic. Within 20 minutes, Zach showed up, took a look at my system and was able to get us back and running within the hour after his arrival. I did not lose anything. After that, we let them make several recommendations of how to be better prepared and to avoid being hacked. Thanks to Cloud Cover team for the great service and recommendations!"
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Anna S.
Practice Manager
testimonials
“Cloud Cover is our IT support team and their service is top-notch. They consistently deliver prompt service and solutions, which helps us sustain business productivity. Their team is professional, courteous and willing to go the extra mile to support our needs. We highly recommend them to anyone looking for an IT provider.”
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Tim S.
CEO, Logistics and Warehousing Company
testimonials
“Cloud Cover was able to assist us with a last minute situation and the individual arrived on time and took care of our needs immediately. Not only was the service great but they followed up with an email documenting everything they had done as well as providing recommendations on how to better secure our network.”
Senior businessman working on laptop computer
Mike P.
IT Manager, Global Manufacturing Company
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Managed Microsoft 365 Security FAQs

Have a question about your own Microsoft 365 setup? Request a free Microsoft licensing review.

Doesn't Microsoft already back up my data?

Microsoft 365 is built to keep the service running, but it isn't a replacement for your own backup. Cloud Cover provides Microsoft 365 backup and runs restore tests, so you can recover deleted or damaged email and files.

What does Microsoft 365 security hardening include?

It includes enforcing MFA, cleaning up old or unused accounts, reviewing admin access, and tightening security settings. We pair that with endpoint protection, phish testing, and dark web scanning.

Can you handle new hires and departures?

Yes. Day-to-day user administration is part of the service, including setting up new users, removing access when someone leaves, and adjusting licenses.

Will this save us money on licenses?

It may. Our license audits look for unused or mismatched licenses. Start with a free Microsoft licensing review to see where you stand.

How much does managed Microsoft 365 cost?

Microsoft 365 management is included in Cloud Cover's flat-fee managed IT. Use our instant pricing calculator to see an estimate online, no sales call required, or schedule an appointment to talk it through.