IT Services for Ohio's Healthcare Industry

Man using tablet pc against medical interface on xray

Better IT support to keep your practice running smoothly.

The technology tools, and data security requirements of medical practices are very different from other types of businesses. From specialized software programs to interfaces to labs, devices, and medical equipment to medical records data retention laws – it’s important to partner with an MSP that has experience supporting the healthcare industry. We have been partnering with medical practices for years. We understand the challenges you face and that if you IT stops working, you can't care for your patients.

IT specific to your challenges and needs.

A medical practice has more than just standard IT hardware, software and support needs. Your check in stations, workstations in patient rooms, prescription printers, X-ray machines, EHR and EMR systems, these all need to be supported by a team that understands the specific needs and issues that these IT systems can create. When you call your EHR vendor’s software support line, it is unlikely that the person taking your call will be unable to troubleshoot even basic IT issues. General IT vendors may struggle with diagnosing and resolving your practice’s IT issues if they aren’t familiar with your EHR/ EMR. We work with your vendors and your EHR/ EMR support teams to make sure you are running and you don't have to be the middle man. Is the system down because of a network issue or is it something on their end? We make sure that the right team is supporting the actual issues on the right side.

Medicine doctor hand working with modern computer interface as medical concept

Magnifying glass showing compliance word on grey background

We Know Your Need for Compliance.

It is essential that your MSP understands HIPAA requirements, the business associate relationship, and the implications and responsibilities involved with overseeing devices and equipment that store Personal Health Information (PHI). Our team is well-versed in providing you with technical assistance to help you complete your annual HIPAA security risk assessment.

What can our managed services do for you?

We take care of all of your IT systems so you can focus on your business. We not only make sure your IT hardware and software programs are performing and maintained, we help grow your business and increase profitability. We will help you streamline your processes and enable your team wherever they are located. We maintain your data security, manage your risk and keep you compliant with your specific regulations.