Co-Managed IT Support for Internal IT Teams

IT partnership, not replacement.
Your IT staff stays in control — we simply help them do more.

 


"Partnering with Cloud Cover LLC has been a tremendous benefit for our business. Their dedication to excellence and unwavering commitment to our success have truly set them apart. From streamlining our IT infrastructure to providing support, their team has consistently met our expectations. With their expertise we have experienced improved efficiency, enhanced security, and seamless scalability, allowing us to focus on what truly matters - growing our business. I can confidently say that Cloud Cover LLC is not just a vendor, but a trusted partner in our journey towards success." ~IT Director, Commercial Real Estate Agency, Westerville, Ohio

Our team working with your team to provide the best IT support for your business.

 

Your internal IT team knows your business better than anyone.
We’re here to make their work easier, faster, and more sustainable — not take over what they do best.

Cloud Cover’s Co-Managed IT model gives your team the extra capacity, tools, and expertise they need to stay ahead… without adding new headcount.

Give Your IT Team the Backup They’ve Been Asking For

 

A co-managed partnership boosts your team’s capabilities while keeping them fully in control. We step in where they need help most:

We help your team:

 

  • Reduce ticket overload and recurring bottlenecks

  • Automate deployments, user onboarding & patching

  • Strengthen cybersecurity & compliance requirements

  • Fill staffing gaps during vacations, turnover, or high demand

  • Add senior-level guidance for planning & complex projects

  • Access enterprise-grade monitoring & automation tools

Your IT staff leads the charge.
We provide the firepower behind them.

Examples of Automation

One of the many ways companies use co-managed IT is to provide services they don't have the time or expertise to engineer. Managed Service Providers rely on economies of scale and invest heavily in automation. We've done extensive work in the following areas:

  • User account management: Saves 10-15 minutes per account
  • Software packaging and deployment: Saves 30-240 minutes per PC.
  • Office 365 Stale Account Management: Saves on licensing costs.
Engineering automation building designing
Project-support

Project Support

Co-managed project support makes sense when internal IT doesn't have the time. It also makes sense for projects that don't come up frequently. With a limited number of servers and systems, in-house IT teams often upgrade servers only once every few years. Because MSPs support multiple clients, the average MSP engineer might work on multiple server replacements in a month.

Co-Managed IT Overflow Support

Do you get nervous every time your full-time IT person leaves for vacation? Your business can benefit from co-managed IT services in this instance by allowing our team to supplement your IT team when you need us. Whether it is remote support or you need someone at your site, our team can be there when your team needs extra support.

Co-managed IT overflow support
Shared-tools

Shared Tools

Cloud Cover has invested hundreds of thousands of dollars and many thousands of hours in its technology tools. We provide our co-managed clients with access to tools they would not have the time or budget to develop on their own. These tools help provide enhanced security, improved productivity, and visibility into a company's systems.

How Co-Managed IT Works

Co-managed IT is a collaborative approach — not outsourcing and not replacement.

Your team handles the priorities they know best.
We handle the tasks that drain time, slow momentum, or stretch your resources thin.

Think of us as an extension of your IT department:

  • A second set of hands when you need them

  • Specialists for areas like security, cloud, and compliance

  • Automation your team can leverage daily

  • Overflow support for tickets, projects, and after-hours needs

We fit your workflow — not the other way around.

Why IT Teams in Ohio Choose Cloud Cover

  • Local, personalized support based in Worthington, Ohio

  • Fast response times & clear escalation paths

  • Flexible support that grows with your business

  • No disruption to your internal team

  • Partnership-first mindset — always

This is co-management built around people — your people.

See How Co-Managed IT Fits Into Your Environment

Want to see real examples of how we partner with internal IT teams?
Let’s walk through:

  • Current workload challenges

  • Cybersecurity and compliance requirements

  • Improvement opportunities in automation or processes

  • How our tools and people can help your team do more

Book a 30-minute consultation — no sales pitch, no pressure.

Want to know more about our co-managed IT services and how our team can partner with your IT team?

"Much has happened in the 5 years that I've been at The Peoples Bank Company. A constant in those five years has been Cloud Cover. Brent and his team have worked with us on everything. From procuring hardware, Microsoft licenses, automating processes, initiating a mobile workforce, to planning long term network needs for our organization. If you are looking for growth, change, or simply to maintain consistent operations, I would absolutely recommend Cloud Cover as a partner."

~Joe T, Chief Information Officer, Ohio Based Bank

Proud to Be Local. Areas We Serve in Ohio:

Columbus Metro Area Including:

Pickerington

Pickerington

Worthington

Worthington

Dublin

Dublin

Westerville

Westerville

Gahanna

Gahanna

downtown

Downtown

Grove-city

Grove City

Hilliard

Hilliard

Outside of Columbus

Also providing remote Cybersecurity services throughout the Midwest.

Lancaster

Lancaster

Newark

Newark

Zanesville

Zanesville

Athens

Athens

Mansfield

Mansfield

Marion

Marion

Delaware

Delaware

Celina-1

Celina

Coldwater

Coldwater

St. Marys

St. Mary's