We are hiring! Senior Technical Consultant

Senior Technical Consultant Role

 

About Us

We are looking for a teammate who is ready to define processes, set standards for service delivery, and learn new tools and technologies. While we value experience, we seek a team player with passion for IT an engineer engaged in the work, who creatively and willingly participates in technical problem solving. Our clients are mainly in the Central Ohio area.

  • This is a growth position within a growing company. You must have a thirst for growing and learning in technology.
  • This Senior IT Project Engineer should be comfortable working in a team environment and directly with customers. Information Technology constantly evolves, and candidates must have the drive to stay on the forefront of technology relative to the services we provide.
  • Must be an experienced engineer who embraces new challenges and enjoys variety.
  • Must have excellent written and verbal skills. The Senior Technical Consultant interacts directly with clients and represents our company.
  • Salary is based on experience and performance on a technical quiz.

The ideal candidate will:

  • Define technical standards and reference architectures.
  • Serve as escalation point for other team members and jump into the ticket queue to help as needed.
  • Review tickets for patterns and work to eliminate the root causes of issues.
  • Design client-based solutions and present these solutions to clients.

Requirements:

A desire to be a part of a growing, dedicated and loyal team is crucial for us. We are big believers in our company culture and expect everyone on our team to live by it: "Ownership, Resourcefulness, Teamwork, and Progress."

We are a fun, energetic team that loves what we do and know that we have a great thing going. Our hours are mainly 9-5 business hours and we enjoy some flexibility to work from home occasionally, traveling for education, and team building events. You can check out our team page to see more about how cool we are.

A background check and technical quiz will be required of all applicants. If you are offered the job, there will be a MANDATORY drug test given before signing our job offer.

We look forward to getting to know you! And since we want to talk to people that are excited to work with us, please check out our website and be prepared with a few questions or things you found interesting about our team or our company prior to your interview. Thanks!

Cloud Cover LLC provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.


 

Qualifications and Skills

The ideal candidate will have experience or a strong desire to learn the following:

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    IT Glue

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    ConnectWise Manage & ConnectWise Automate

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    PSA and RMM Tools

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    PowerShell Scripting

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    Veeam

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    Ubiquiti and Cisco Meraki

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    Fortinet and Watchguard switches, wireless access points, and firewalls

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    Routing, switching, and firewall configuration, as well as network design

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    Active Directory and Windows server skills including: DHCP, DNS, NTFS permissions, and Group Policy creation

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    Advanced Office 365 Administration

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    Hyper-V on Windows 2016 and 2019

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    Proven track record of reliability is critical. Must be self-motivated, goal-oriented, confident, ethical, and a team player.

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    Associate's Degree or Bachelor's Degree beneficial

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    Microsoft Intune

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    SharePoint Migration and Management

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    Basic Wiring Skills: Terminate, tone,and test network cables. Install patch panels.

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    Patience under pressure is vital

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    Ability to document issues clearly and effectively

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    Ability to track time accurately and in real time

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    Ability to manage projects and work with minimal supervision and guidance

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    Solid verbal and written communication skills and presentation skills

Additional Requirements:

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    Participate in on-call rotation and off-hours support

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    Applicants must be able to lift up to 50lbs (servers and backup systems) and have their own vehicle in order to visit multiple customers per day in and around the Central Ohio area as needed. This role requires some On-Site and is not a remote position. We do offer some flexibility to work from home in a hybrid model.

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    Must be able to travel to client sites as needed to perform the necessary functions of this role.

Company Benefits:

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    Medical, Dental, Vision

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    401K; 401K Match

Benefit Conditions:

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    Only full-time employees eligible

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    Job Type: Full-time