We are Hiring! On Site Technical Support Specialist

We are looking for an On-Site IT technician that has the desire to interact with our valued clients remotely but also going to client sites for IT repairs, troubleshooting and set ups that can’t be performed remotely. This position is ideal for the IT lover that likes to get their hands on technology and that doesn’t want to sit at a desk all day. You will be out in the field about 50% of your week on average. Our clients are mainly in the Central Ohio area.

Must have excellent written and verbal skills as you would be communicating directly to our clients and representing our company.

We are looking for someone who is looking to develop an IT career, not just collect a paycheck and be on a Help Desk for 20 years. This is a growth position within a growing company. You must have a thirst for growing and learning in technology. We value someone who has a passion for IT not someone who has the knowledge but doesn't care and bolts at 5:01pm.

This resource should be comfortable working in a team environment and directly with customers. We work in a business that changes rapidly, and our niche is staying in tune with those changes regularly so that we can apply our knowledge. Candidates should be willing to stay on the forefront of technology relative to the services we provide.

Salary is based on experience, knowledge of our technical stack and performance on a technical quiz.

Applicants must have prior experience working for a Managed Service Provider.

Requirements:

A desire to be a part of a growing, dedicated and loyal team is crucial for us. We are big believers in our company culture and expect everyone on our team to live by it. "Ownership, Resourcefulness, Teamwork and Progress" We are a fun, energetic team that loves what we do and know that we have a great thing going and only want people that want to excel in their career. If you are looking for a clock in and clock out kind of job, this is not the position. Our hours are mainly 9-5 business hours and we enjoy some flexibility, traveling for education, and team building events. You can check out our team page to see more about how cool we are: www.cloud-cover.me/team

A background check and technical quiz will be required of all applicants. If you are offered the job, there will be a MANDATORY drug test given before signing our job offer.