The Benefits of Outsourcing Your IT Support for Your Small Business

Outsourcing used to be thought of in a very different way than it is in today's business world. Now outsourcing has become a way for small and medium sized businesses to streamline their costs and to be able to have the services and support that larger companies can afford to have.

It's also changed in the landscape because now outsourcing can mean that you are working with a local team, like an MSP, a Managed Service Provider, like us. You're not calling a team of technicians sitting in a call center who have never talked to you or even heard of your company. You are working with a team of people that know your name, your company and your team. 

A challenge for businesses as the grow is that they find themselves handing more IT tasks. For some, outsourcing IT support makes the most sense. Outsourced Managed IT solutions and support offer small businesses more than just technical expertise. It offers business owners peace of mind knowing that their technology needs are being handled by professionals who specialize in the field. Let's explore some of the many advantages and benefits of outsourcing your company's IT support to a local IT  team.

1. Cost Reduction: MSP VS. Internal IT Team:

One of the most significant advantages of outsourcing IT support is cost reduction. Outsourcing allows companies to save money that they would have otherwise spent on hiring in-house IT professionals and purchasing expensive equipment. For small businesses, outsourcing IT support provides the added benefit of getting access to a wide range of professional IT services while keeping costs low. Outsourced IT support costs are dramatically lower than hiring even one full time IT technician. With one tech, you get their expertise and theirs only. You also get their availability, so when they are on vacation, you don't have IT support. Outsourcing your IT to an MSP allows  you to have an entire team for a junior tech who can reset your password with a quick call all the way up to a VCIO who will help you strategize, plan and budget to help your business grow. 

2. Enhanced Cyber Security:

With outsourcing IT support, businesses have access to new and advanced security technologies. Managed service providers like us, implement secure data encryption solutions, which helps protect businesses from cyber threats and data breaches. We keep up on all of the latest cyber threats and know how best to protect against them. We are able to implement cyber security layers for our clients based on their needs, size, compliance and risk factors and budgets. Without outsourcing your IT, there is just simply no way to get the same level of cyber security protection. 

3. Expertise and Access to the Latest Technologies: 

By outsourcing IT support to a local team, businesses gain access to IT professionals who have extensive experience and knowledge in the field. They have the latest technologies and best practices to support your IT solutions. With this, businesses will be able to make the most out of their technology investments. So you will get the highest ROI with the best support and service.

4. Increased Availability and Reduced Downtime:

With a professional team of IT experts in place, businesses can enjoy increased availability and reduced downtime. This ensures that businesses can continue operating smoothly, even when there are interruptions to regular operations. Outsourcing IT support also provides proactive monitoring and preventative maintenance, which can help avoid downtime altogether. MSPs are a proactive solution to IT issues and are solving issues in the background before they become problems for a business. Many of the most valuable services we provide are not even noticed by our clients. But if we weren't providing them, they would be sure to notice.

5. Focus on Core Business Operations:

Outsourcing IT support frees up valuable time and resources. Companies can redirect those resources towards core business operations. This allows businesses to focus on their core competencies and objectives, helping to achieve them more effectively. One of the other benefits of outsourcing and working with an MSP is that we work with our clients to help them solve their business problems and plan for growth. Sometimes business owners and leaders don't think about how much IT is involved with their business operations or can be. We regularly hold IT planning meetings to strategize for growth, projects and business plans. 

Outsourcing IT support provides more benefits than just cost savings. Partnering with a Managed Service Provider like us, helps businesses with expertise and access to the latest technologies, increased security, and reduced downtime. It also allows companies to focus on their core business activities while leaving the technicalities to experts. Outsourcing IT support provides maximum ROI for small and medium sized companies. It is an excellent investment in your business, providing a significant return on investment in terms of efficiency, productivity, and security. Would your Central Ohio business benefit from outsourcing IT support? Get in touch, we can learn about your business to see if we might be a good fit for you and your team.