For years, Joe ran his business the “break/fix” way. Printer stops working? “Unplug it.” Internet goes down? “Call Steve from the hardware store—he’s good with routers.” Server crash? “We have backups, right? …Right?”
His desktop had more sticky notes than files. He used the same password for everything. (“Buckeye123” if you're wondering.) And whenever someone said “cloud,” he instinctively checked the weather.
It was a Tuesday. Of course it was a Tuesday. Joe was prepping for a pitch to a new client—the kind of deal that could really take the business up a level. He opened his laptop, clicked on the presentation, and…
Nothing. Blue screen. Fan blowing like a jet engine. His heart sank.
The client meeting was in two hours. His files were nowhere to be found. His stomach made the noise his hard drive should’ve made. That’s when Joe finally admitted: “I can’t do this anymore.”
Joe called us. Not in a panic this time—well, maybe just a little. But this time, he was ready to hand over the reins. We took it from there.
No more lost files. No more frantic unplug-replug rituals. No more half-working laptops duct-taped together with hope. Now Joe focuses on running his business—not running cable under his desk.
He’s even started bragging about his IT setup at networking events. (We heard he used the phrase “real-time endpoint detection” the other day. We’re so proud.)
Business leaders wear a lot of hats. But “IT guru” doesn’t have to be one of them.
When you partner with a managed service provider like Cloud Cover, you get peace of mind, predictable costs, and a support team that knows Ohio businesses like the back of their Buckeye-emblazoned hand.