PROBLEM: Employees or customers complain about weak or non-existent signal in parts of your building—especially in older structures with thick walls or complex layouts. In historical buildings common in cities like Cleveland and Cincinnati, poor coverage can be due to construction materials blocking signals.
SOLUTION: A professional wireless site survey can map out coverage issues and determine where to place access points (APs) for full coverage. Avoid guesswork—design the network based on your space and usage needs.
PROBLEM: Devices like cordless phones, microwaves, or even neighboring networks can interfere with your Wi-Fi, especially on the overcrowded 2.4GHz band.
SOLUTION: Upgrade to modern, dual-band or tri-band Wi-Fi systems that automatically switch to cleaner frequencies (like 5GHz or 6GHz). These offer more bandwidth and less interference, especially helpful in dense office parks or industrial zones.
PROBLEM: As your business grows, more devices (phones, tablets, laptops, IoT sensors) fight for bandwidth. Your current Wi-Fi system may not be able to handle the load.
SOLUTION: Invest in scalable Wi-Fi infrastructure built for business, not home use. Conduct regular reviews of how your network is being used, and plan upgrades before performance drops impact daily operations.
PROBLEM: Adding APs without a strategy often creates more problems—like overlapping signals or weak coverage areas.
SOLUTION: Think of your Wi-Fi like a highway system. It needs well-planned “onramps” (access points) in the right places. Use heatmaps and centralized management software to properly position and configure APs across your office or campus.
CHALLENGE: When something goes wrong, you’re flying blind. Without proper tools, it’s tough to know what's causing the slowdown or where the issue lies.
SOLUTION: Invest in business-grade network monitoring tools that provide real-time alerts, analytics, and remote troubleshooting. This is especially helpful for multi-location businesses or those with remote IT support.
First, restart your router and modem - power cycling often clears temporary glitches. Then, check cables and hardware for damage. Many issues start with hardware or power-cycle faults rather than deeper network problems.
Slow or laggy Wi-Fi often happens when too many devices overload bandwidth, or older routers can’t handle modern traffic. Upgrading to business-grade hardware or increasing plan bandwidth can restore smooth performance.
Walls, metal partitions, or improper router placement often block Wi-Fi signals. Relocate routers to central, open areas - or deploy Wi-Fi extenders/mesh access points to ensure full coverage throughout the workspace.
Yes. Incorrect DNS, IP conflicts, or outdated firmware often lead to instability or dropouts. Regularly check router settings, update firmware, and ensure proper configuration to maintain a stable, secure network.
Use traffic-management tools like Quality of Service (QoS) to prioritise critical business applications, and segment network traffic (e.g. guest vs internal) to avoid slowdowns. Also consider upgrading to enterprise-grade access points that support more concurrent users.